❓Can I return or exchange a figure?
✅ Yes, but only if it was ordered from stock (ready-made).
❓What about custom-made figures?
❌ For made-to-order figures, exchange and returns are not available, since each piece is crafted individually.
❓What if there is a defect?
We guarantee a replacement or refund in case of manufacturing defects.
❓How is the return process handled?
Each case is handled individually — we always stand by our customers.